Enjoy a Free Stay Even Sooner.

A free stay just feels better! Canalta Rewards members can earn a free night after as few as ten stays with us and enjoy it at over 40 hotels across Western Canada.

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Rewards By The Handfull

There are new rewards poppin’ up from the big bag of awesome every day! Click below to see what you can use your Canalta Rewards points on today.

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Get even more rewards

Enjoyed your stay? Enjoy your time with us even more, as you earn points towards great rewards like gift cards, cool gear and even free night stays. Not to mention our bonus rewards offers that allow you to earn even more points!

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Enter your sanctuary

Login and immerse yourself in all the benefits of your stays with us. Check out your points balance, the latest rewards and redeem for those great items you’ve been saving for.

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Not sure how to get things poppin'?

Have a question? We have the answer. Look through our list of frequently asked questions and see if the answer is there that you are looking for. If not, don't hesitate to contact us directly and we would love to give you the answers you need.

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What Makes this
Stuff Pop!

Frequently Asked Questions

Have a question? We have the answer.
Look through our list of frequently asked questions and see if the answer you are looking for is here. If not, don't hesitate to Contact Us directly and we would love to give you the answers you need.

1. How do I become a member?

1. How do I become a member?

All you have to do is click on the Become a Member link and fill out the form. You'll instantly be a member and your account information will be emailed to you, giving you access to your account right away. In about 4-6 weeks, you will receive your welcome kit.

2. When can I use my membership?

2. When can I use my membership?

As soon as you complete the sign up process, your account will be active and ready to use. If you are not sure what your account number is simply view your account details after you login and click the "Print Temporary Card" Button. Canalta Hotels front desk staff can also look your member account number up at the time of check in.

3. Where can I earn points?

3. Where can I earn points?

You can earn points at any number of the Canalta Hotel properites accross Alberta and Saskatchewan. Visit the Canalta Hotels website to find the Canalta Hotel closest to you. Also don't forget that Canalta Rewards runs regular contests and events to earn bonus points. Watch your email for our monthly newsletter and check us out on facebook!

4. How do I redeem my points for rewards?

4. How do I redeem my points for rewards?

Login to the rewards site with your email address and password. From there you will be able to browse redemption items that you currently have enough points for or view items you would like to save for in the future. Click the "Redeem" botton and follow the prompts. Your item will be shipped within 4-6 weeks. You can check the progress of your order by visiting the "Rewards Claimed" section of your account.

5. What happens if I lose my card?

5. What happens if I lose my card?

Don't fret. We will replace it for you. Simply login in to your account and view your profile information. Click the button "Replace my Lost Card". We will take care of the rest. You can also Contact Us directly at any time.

6. Do I need to have my rewards card with me in order to earn my points and redeem rewards at the hotel property?

6. Do I need to have my rewards card with me in order to earn my points and redeem rewards at the hotel property?

No, we are able to look up your rewards card number at the time of check in. Just let the front desk staff know that your are a rewards member and we will take care of the rest!

7. I have another questions not listed here, I need help with my account, or require assistance redeeming my points?

7. I have another questions not listed here, I need help with my account, or require assistance redeeming my points?

Canalta is always here for our Rewards Members. Please visit the Contact Us page to find out how you can receive help for your inquiry from our Canalta Rewards Customer Satisfaction Experts!